Description

We are looking to hire a medical receptionist with excellent organizational and administrative skills. Medical receptionists are expected to be compassionate and discrete with superb time management and record-keeping skills. To ensure success, medical receptionists should be confident and professional administrators with good communication and interpersonal skills that will contribute to the efficient day-to-day administration of the healthcare facility. Top candidates will work comfortably under pressure while multi-tasking in a fast-paced environment and can effectively react to patient emergencies.

Duties

Responsibilities:

• Schedule appointments between doctors and patients.
• Complete accurate documentation of patient visits.
• Liaise between clinic and insurance companies with discretion and professionalism.
• Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs.
• Ensure that stock levels are adequate and orders are made timeously.
• Professionally assist doctors, staff, visitors, and patients.
• Maintain confidentiality of all doctor, staff, and patient information.
• Assist with admissions/treatment as per agreed protocols.
• Adhere to policy and procedures, during all activates; Perform all duties within regulations.

  Optional responsibilities:

• Communicate medical results to patients under clinical supervision.
• Greet and attend to patients in person and over the phone under clinical supervision.

Qualifications

Requirements:

• Innovative thinker with strong conceptual and problem-solving skills.
• Meticulous attention to detail with the ability to multi-task.
• Strong organizational, administrative, and planning skills.
• Ability to work under pressure and react effectively to emergency situations.
• Ability to use discretion while working with sensitive information.
• Excellent documentation, communication, and IT skills.
• Passionate about healthcare excellence.

Languages

• English

Education

• College/CEGEP or equivalent experience

Experience

• Experience an asset

Work setting

• Health care institution, facility or clinic

Location