Description
Dispatcher, trucks
Duties
Tasks
- Ensure accuracy of completed time sheets, payroll and other summaries
- Maintain work records and logs
- Monitor personnel workloads and locations
- Advise vehicle operators of traffic and other problems
- Dispatch personnel according to schedules and work orders
- Dispatch personnel as required by emergency situations
- Follow-up on issues with work orders
- Handle wake-up calls
- Keep track of shipments
- Knowledge of cross border dispatching regulations and practices
- Knowledge of highway trucking and associated rules and regulations
- Maintain vehicle operator work records
- Receive requests for emergency assistance or service
- Record mileage, fuel use, repairs and other expenses
- Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment
Qualifications
Computer and technology knowledge
- Dispatch management service software
- Monitoring and tracking software
- Electronic mail
- Electronic scheduler
- Spreadsheet
- Internet
- MS Windows
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Repetitive tasks
- Work under pressure
Personal suitability
- Excellent oral communication
- Excellent written communication
- Flexibility
- Reliability
- Team player