Description

Overview

Duties

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide services
• Operate switchboard or telephone system
• Order office supplies
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Arrange teleconferences
• Calculate billing charges
• Monitor mobile radio or telephone
• Provide directory assistance
• Provide emergency services
• Relay service to persons with disabilities
• Perform data entry
• Provide customer service
• Perform basic bookkeeping tasks

Qualifications

Experience and specialization

Computer and technology knowledge

• Electronic medical records
• Electronic scheduler
• Word processing software
• MS Office
• Social Media
• Accounting software
• Electronic mail
• Spreadsheet
• MS Access
• MS Excel
• MS Outlook
• MS PowerPoint
• MS Word
• MS Windows

Location