Responsibilities

Tasks

• Coordinate the flow of information within the team
• Direct and control daily operations
• Evaluate daily operations
• Open and distribute mail and other materials
• Plan and control budget and expenditures
• Plan and organize daily operations
• Establish and implement policies and procedures
• Assign, co-ordinate and review projects and programs
• Record and prepare minutes of meetings, seminars and conferences
• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Oversee the analysis of employee data and information
• Answer electronic enquiries
• Order office supplies and maintain inventory
• Plan, organize, direct, control and evaluate daily operations
• Greet people and direct them to contacts or service areas
• Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
• Type and proofread correspondence, forms and other documents
• Provide customer service

Additional information

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks

Personal suitability

• Ability to multitask
• Excellent oral communication
• Team player
• Reliability
• Accountability
• Dependability