Description

TRUCK DISPATCHER

Duties

• Maintain work records and logs
• Monitor personnel workloads and locations
• Perform general office duties
• Provide customer service
• Dispatch personnel according to schedules and work orders
• Follow-up on issues with work orders
• Keep track of shipments
• Knowledge of cross border dispatching regulations and practices
• Knowledge of highway trucking and associated rules and regulations
• Maintain vehicle operator work records
• Process and transmit information and instructions to co-ordinate the activities of vehicle operators and crews using dispatching equipment
• Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment

Supervision

• 5-10 people

Qualifications

Computer and technology knowledge

• Dispatch management service software
• Monitoring and tracking software
• Word processing software
• Database software
• Electronic mail
• Operate GPS (Global Positioning System) and other navigation equipment
• Spreadsheet
• Internet
• MS Windows

Service experience

• Trucking

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Ability to work independently
• Attention to detail
• Fast-paced environment
• Repetitive tasks
• Tight deadlines
• Work under pressure

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player

Location