Description
About Us: At Underdogs, we're more than just a restaurant—we're a local hotspot where creative comfort food meets a carefully curated selection of drinks. Whether it's cheering on your favorite team or gathering with friends, we provide a relaxed, fun environment for our guests to enjoy great food and great company. Job Description: As a Food Service Supervisor, you will lead and supervise the daily operations of the dining area, ensuring high-quality service and a positive dining experience for guests. You will be responsible for managing staff, coordinating efficient service delivery, maintaining a clean and safe environment, and ensuring compliance with health and safety standards. Responsibilities:
- Supervise and guide staff involved in food preparation, portioning, and service, to ensure smooth and efficient service.
- Monitor guest satisfaction and address any concerns or issues in a timely and professional manner.
- Ensure adherence to all health, safety, and sanitation regulations in the dining area.
- Coordinate staff schedules and manage shift assignments to optimize service efficiency.
- Assist with inventory management and ensure adequate stock levels for dining service needs.
- Maintain a positive, professional, and collaborative work environment.
- Enforce restaurant policies and procedures to ensure consistency in service and operations.
- Work closely with the kitchen staff to ensure timely and accurate food delivery.
- Handle customer complaints or special requests in a courteous and effective manner.
- Conduct regular inspections of the dining area to ensure cleanliness and organization.
Qualifications
Requirements:
- Previous experience is not mandatory but would be considered an asset.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Knowledge of health and safety regulations in food service.
- Ability to handle fast-paced environments and prioritize tasks effectively.
- Problem-solving skills and a customer-focused approach to service.
- Flexible schedule, including evenings, weekends, and holidays as needed.