Description
Customer Service Clerks have a variety of duties such as offering advice and information to customers, solving problems and handling complaints, updating records, taking orders and selling products or services.
Duties
- Develop communication strategies
- Answer written and oral inquiries
- Co-ordinate special publicity events and promotions
- Gather, research and prepare communications material
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Issue receipts and other forms
- Receive payments
- Answer clients' inquiries and provide information
Qualifications
two years work experience