Description
Company Overview: Dash Booking Inc. is a fast-growing software company providing appointment booking, payment, marketing, POS, and business management solutions for beauty salons, spas, barbershops, and service businesses. We are looking for a motivated Sales Supervisor to lead and support our sales team while helping businesses discover solutions that improve their operations and customer experience.
Position Summary:The Sales Supervisor will oversee daily sales activities, supervise sales representatives, support customer acquisition efforts, and ensure the team achieves sales and service goals. This role requires strong leadership, communication, and customer relationship skills in a software sales environment.
Duties
• Supervise and support administrative, customer service, sales, and operational staff to ensure productivity and compliance with company policies. • Assign tasks, projects, and customer accounts to team members based on workload, skills, and business priorities. • Establish and coordinate employee work schedules to ensure adequate staffing and operational efficiency. • Prepare and analyze reports on sales performance, customer activity, operational metrics, and team productivity. • Respond to and resolve customer inquiries, service requests, escalations, and complaints in a timely and professional manner. • Coordinate and oversee daily business operations, ensuring staff activities align with company objectives and service standards.
Qualifications
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years required. 2 years to less than 3 years experience. Experience in SaaS, software sales, appointment booking systems, hospitality, beauty, or service industries is considered an asset.