Description
Job Title: Restaurant Manager (NOC 60030) Job Description: We are looking for an individual to join our team at Kimchi Korean Delight, Outlet Collection Winnipeg, as a Restaurant Manager. The successful candidate will oversee daily restaurant operations, lead staff, and ensure excellent customer service in a fast-paced quick-service restaurant environment. Strong leadership, communication, and organizational skills are required.
Duties
- Plan, organize, direct, control and evaluate the daily operations of the restaurant to ensure food safety, service quality, cleanliness, and operational standards are consistently met.
- Determine the type of services to be offered and implement operational procedures based on the restaurant’s standards, menu offerings, and customer service expectations.
- Recruit, interview, train, supervise, and support staff in accordance with restaurant policies, Kimchi Korean Delight’s procedures, and applicable food safety guidelines.
- Create work schedules based on business needs, assign duties to staff, and evaluate employee performance.
- Monitor inventory usage, food waste, sales, labour costs, and operating expenses; work with the owner or designated management to adjust procedures, pricing, and staffing to resolve operational issues.
- Resolve customer complaints professionally and ensure that health, safety, sanitation, and food handling regulations are followed at all times.
- Negotiate arrangements with approved suppliers for food, beverages, packaging, and other supplies; place orders to ensure the restaurant remains adequately stocked for daily operations.
- Coordinate with customers and clients for large orders, group meals, and catering-style requests when required.
Qualifications
- 2 years of Restaurant Manager experience
- Any post-secondary education in Business Management, Human Resources, Food and Hospitality, or a related field is an asset
- Strong leadership and team management skills
- Customer service-focused mindset
- Knowledge of inventory management and cost control