Description
Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Investigate and resolve complaints and claims Process guests' departures, calculate charges and receive payments Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Clerical duties (i.e. faxing, fi ling, photocopying) Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Handle wake-up calls Provide customer se
Duties
Register arriving guests and assign rooms JOB POSTING ADVERTISED Hotel front desk clerk VERIFIED Verified Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Investigate and resolve complaints and claims Process guests' departures, calculate charges and receive payments Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Clerical duties (i.e. faxing, fi ling, photocopying) Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Handle wake-up calls Provide customer servic
Qualifications
Client focus Dependability Effi cient interpersonal skills Excellent oral communication Flexibility Organized Reliability Team player