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CASINO SERVICE ATTENDANT – 3 Positions    COMPETITION #MSC242/22-23 Casual Employment Opportunity     Duties:

  • Hang coats/garments in designated racks.
  • Proper identification for Lost and Found/wheelchair and walkers.
  • Report valuable items to Security or Shift Supervisor.
  • Provide guests with information regarding casino games, products, current and upcoming events.
  • Validate tickets for concert bowl shows.
  • Direct guests to proper event locations.
  • Sit at tournament sign-in desk. Total scores depending on tournament.
  • Answer questions regarding tournament rules.
  • Exchange money for guests to play. Check all bills to ensure authenticity.
  • Report any suspicious activity to the appropriate individual(s) as required.
  • Follow all Manitoba Liquor & Lotteries policies, compliance regulations and procedures.
  • Provide game information to guests and help solve minor problems.
  • Provide switchboard relief as required.
  • Enrol and process club card applications, enter into club card database and generate club cards.
  • Help greet bus tours, distribute promotional coupons and vouchers.
  • Accept payment for gift store.
  • Provide relief to Housekeeping Attendants.
  • Maintain cleanliness through continuous monitoring of assigned area.
  • Exchange coin, currency and cash equivalents for guest as required.
  • Operate and maintain coin handling equipment and take appropriate action when short pays occur.
  • For further information on the specific duties and responsibilities of this position refer to the position profiles for the following: Electronic Gaming Attendant (Checker/Cashier, Volunteer Coordinator), Customer Service Representative (Club Card), Player Development (Club Card Rep), Housekeeping Attendant, Cashier (Retail, Cage).
  • Encourage a climate that supports diversity.
  • Perform other duties as assigned.
  Primary Qualifications:
  • One (1) year prior work experience in handling large volumes of cash in a customer service oriented industry, preferably in a gaming related industry.
  • Ability to work a variety of shifts based on the requirements of a twenty-four (24) hour per day, seven (7) day per week operation.
  • The key accountabilities for this position include adapting to new changing conditions in a positive manner, communicating and working respectfully with co-workers, consistently delivering excellence in customer service, demonstrating appropriate job knowledge, following direction from leadership on assigned tasks, following established Safe Work policies and practices, following Manitoba Liquor & Lotteries’ policies and procedures, meeting the established attendance expectations, meeting the productivity performance expectations and taking accountability for actions.
  Secondary Qualifications
  • Bilingual (French/English) language skills.
    *** Manitoba Liquor and Lotteries is committed to Diversity, Equity and Inclusion. We strive to hire a workforce that reflects the community we serve. Employment equity will be considered therefore applicants who identify as women, Indigenous people, members of racialized groups, and persons with a disability are encouraged to apply.   If you require an accommodation at any time during the recruitment process, please let us know how we can meet your needs.   Salary:                  $16.52 Bargaining Unit:     UNIFOR Location:                                    McPhillips Station Casino   Individuals should apply by completing our online application form at or by submitting a resume and application to   All applications are due by March 22, 2023.



March 16, 2023


March 23, 2023




Manitoba Liquor and Lotteries Corporation




484 McPhillips Street Winnipeg, R2X 2H2




High School